Privacy Policy

Last updated: March 10, 2026

General

K Zone company operated by Barel Alon Ltd. (Company No. 513035931) ("the Company", "we", "our") operates the K Zone online store and website (hereinafter: "the Website" or "the Services") for the purpose of providing an online shopping experience, product personalization and customer service.

The website is operated through the Shopify platform, which provides the Company with the technological infrastructure for operating the Services.

This Privacy Policy is designed to explain how we collect, use, process, store and transfer personal information of website and related services users.

Use of the website and services constitutes agreement to this policy, including its updates from time to time. If you do not agree to this policy, you are requested to refrain from further use of the website.

The Company may update this policy from time to time. An updated version will be published on the website with the date of the last update.

Types of Information We Collect

When using the website and services, we may collect and process the following types of information:

Information provided directly by the user:

• Contact details such as full name, residential address, email address, phone number and delivery details.
• User account details such as username, password, user preferences and loyalty club details (if applicable).
• Purchase details including product purchases, order history, payment methods and transaction information.
• Communications and feedback including messages submitted via contact forms, email correspondence and reviews.

Information collected automatically:

• Browsing data such as pages visited, time spent on the website, links clicked and navigation patterns.
• Technical information such as IP address, browser type, operating system and device type.
• Cookie data and similar technologies (see the Cookies section below).

How We Use the Information

The information collected is used for the following purposes:

• Processing orders and providing the services you requested.
• Managing your user account and customer preferences.
• Sending order confirmations, invoices and purchase-related updates.
• Sending promotional content, special offers and updates (with your consent, and you may unsubscribe at any time).
• Improving the website, services and user experience.
• Maintaining website security and preventing fraud or misuse.
• Complying with legal and regulatory requirements.

Cookies

The website uses cookies and similar technologies for website operation, information security, usage data analysis and displaying personalized content. You can change your browser settings to block cookies, but this may affect some website functions. For more information, please refer to Shopify's cookie policy on their official website.

Transfer of Information to Third Parties

The Company may share personal information with the following parties:

• The Shopify platform for website operation and transaction management.
• External service providers such as payment processing services, courier companies, mailing systems, advertising services and data analysis services (e.g., Google Analytics).
• Competent authorities when required by law or court order.
• In the event of a structural change in the business such as a merger, sale or transfer of activity.

The transfer of information will only be made for purposes permitted by law and in accordance with this policy.

International Data Transfers

Since the website is based on the Shopify platform and additional international services, personal information may be transferred and processed outside the borders of Israel. In such cases, the Company will take reasonable measures to protect the information in accordance with applicable law.

Your Rights

As a user, you have the following rights:

• Right of access - to receive information about the personal data held about you.
• Right to rectification - to correct inaccurate information.
• Right to erasure - to request deletion of your information, subject to legal requirements.
• Right to withdraw consent - for processing based on consent, you may withdraw your consent at any time.
• Right to object - to processing of your data for direct marketing purposes.

To exercise these rights, please contact us at: contact@kzoneonline.com

Data Retention

We retain personal information for as long as necessary to provide the services and as required by law. After the retention period ends, the information will be deleted or anonymized.

Information Security

The Company takes security measures to protect personal information from unauthorized access, loss, destruction or disclosure. However, no security measure is completely foolproof, and we cannot guarantee absolute protection of the information.

Contact Us

For any question, comment or request regarding this privacy policy, please contact us:
Email: contact@kzoneonline.com
Address: Nachal Shnir 5, Yavne